Disconnection of incoming and outgoing call

Name of Complainant Dilip Kumar
Date of ComplaintFebruary 1, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Dilip Kumar:

Respected sir, please let me know why vodfone are disconnecting my calls all services. It’s not even connecting to tool free number, what the hell is this. One year if I didn’t recharge means they can do this . Since 6 to 7 years I’m using Vodafone. This is happening since two months. I recharged once 35 rupees I didn’t get any benefit . Just for activation they are charging 35 rupees minimum. So let me know if Vodafone people are making new rules means they could have informed me by text message or Mail or call. When I contacted your customer care executive he is with fully attitude saying that it’s our new rule you should follow this rule. According to him every month I should recharge 35 rupees just to activate my services. 35*12=420 rupees per annum they  charging . It’s not fair. I beleibe that vodfone have more costumers that means they are collecting in crores. Please let me have clarification on this aspect. Waiting for your positive response.

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Disconnection of incoming and outgoing call

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