| Name of Complainant | |
| Date of Complaint | April 22, 2023 |
| Name(s) of companies complained against | Octafx |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited money on 28th March and today is 22april till now my money is not credited, i have requested support for the issue I’m facing eventhough they are not working and simply saying we can’t do anything it is automatic and its all from payment provider and they simply escaping, so I’m requesting you to take severe action on octafx
Image Uploaded by Chintala chandra sekhar sivaji:
Hello Chintala chandra sekhar sivaji,
We sincerely apologize for the inconvenience you facing while depositing with us. It is disappointing to hear that you were unsatisfied with our service and that you may have felt ignored. We’d like to use this time to better understand your problem so that we can take appropriate action to resolve it. Our team would appreciate it if you could kindly provide us with your trading account details so that we can gain a better understanding of your situation.
Our dedicated customer service team is eagerly awaiting your response, and we hope to be able to provide you with the assistance that you need.
Kind regards,
OctaFX Rep.