| Name of Complainant | |
| Date of Complaint | October 29, 2018 |
| Name(s) of companies complained against | ecom express, PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered Logitech m 90 mouse at paytm app on 15 Oct 2018 and this shows delivered up to 18 Oct 2018 but till now the date 29 Oct 2018 I would not get the product no one is available at support call the worst services ever seen in any shopping ever. The courier partner is also fraud ecom express , there helpline no. will automatically disconnect and the worst courier services hier by paytm ever at there no number is working no online support at their registered site and all calls are ivrs based and output are preset that was no information available I want my product as soon as possible or genuine money back from paytm. After three days of these I will go to consumer forum of India and complained against paytm along with ecom express.
Image Uploaded by Sourabh Madhwani:
Dear Madhwani,
Greetings From Ecom Express
We regret for the inconvenience caused regards in this , Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to customercare@ecomexpress.in for further assistance.
Regards,
Team Ecom Express