Delivery of perished and rotten walnuts kernels from EZMALL TV Chanel on Tatasky

Name of Complainant Rajiv Yadav
Date of ComplaintMay 20, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajiv Yadav:

I purchased Ambar Walnutsfron EZMALL, after going through TV Chanel on Tatasky on 12/05/2020 during lockdown.

The walnuts kernels, I received are perished and rotten, having fungus. That can’t be used. I immediately made a call on their helpline and complained about the perished product.

I was informed that although there is no return policy but since the product was perished as such my bank A/c No. and other particulars were taken and I was asked to send photos of the product on a given whatsapp no. and I was assured for a response within a day or two.

I sent the photos on whats app but I did not receive any response then I again called on helpline but he did not entertained my complaint by saying that there is no return policy of the company.

I don’t want to return the product of my own will but I received cankered kernels, which can not be used. These are not marketable lot, which is violation of provisions of Sales of Goods Act, consumer protection act and other legal provisions.

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3 thoughts on “Delivery of perished and rotten walnuts kernels from EZMALL TV Chanel on Tatasky

  1. EZMALL IS SENDING VERY LOW QUALITY PRODUTS WALNUTS NOT AS PER AD. MANY COMPLAINTS HAVE BEEN LODGED BY THE BUYERS. EZMALL IS REFUSING FOR THE REFUND. WALNUTS ARE OF VERY LOW QUALITY AND HAVE 4-8 PIECES BUT AS PER AD MUST BE HALFS. REQUEST FOR ACTION

  2. I am also trapped by these fraudsters, lodging complaints against the same. We ordered same products and quality is similar.

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