| Name of Complainant | |
| Date of Complaint | March 19, 2024 |
| Name(s) of companies complained against | Meesho, Pocketship |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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SO THIS EVENING I WAS ASKED AN OTP OVER PHONE CALL BY THE AGENT ” SANDEEP SINGH”. I HAVE HIS NUMBER ON MY CELL . I WANTED TO CANCEL MY ORDER AND HE TOLD ME HE IS SENDING OTP TO CANCEL AND INSTEAD OF SENDING THE CANCELLING OTP , HE SENT THE DELIVERY OTP AND THEN TOOK THE ORDER WITH HIM BACK . HE MARKED THE ORDER DELIVERD . NOW I CAN’T CLAIM THE ORDER NITHER MY MONEY . IS THIS WHAT ONLINE MARKET GIVES US? I TRIED CONTACTING MEESHO CUSTOMER CARE , THEY CLAIM SINCE I GAVE THE OTP , THEY CAN’T HELP ME ! NOW WHAT SHOULD I DO ?
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