| Name of Complainant | |
| Date of Complaint | July 26, 2023 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
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Amazon delivered a wrong product. When a return request was raised, they delayed the pickup of the wrong item and when escalated, they did an internal investigation and closed with a statement that they have carried an investigation with the carrier and it is confirmed that the item was delivered intact. I have escalated it to various levels and everytime they cut and paste the same response that investigation is completed
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