Defective product from first cry but not accepting replacement and cancelling the order without consent

Name of Complainant Raghu
Date of ComplaintAugust 4, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Raghu:

I orderd Babyhug 3 in 1 Swing and Slide with Basket Ball Hoop – Green & Yellow ” from Order No. 17338671MCV5EE00F5.received an defective order when placed the replace request the representative are making it cancel by giving lame reason, i have uploaded all the images and a 10 sec video as asked by the representative and also mailed multille times but no use.

Image Uploaded by Raghu:

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