Defective order received and after return refund is not issued

Name of Complainant Rishikesh Patil
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rishikesh Patil:

Firstly I ordered monopod Blutooth device from Amazon it receive me Already Damaged Product then I placed replacement ordered the delivery boy said it cannot take damage item replacement u will receive ur refund after ur first ordered successfully returned then after returning original first item refund is not issued By Amazon team I will contact coustomer support team they said ur refund cannot be initiated because item were they received is rejected by inspection team and I return same item as receive I have All proofs of order received there photographs of damage item and they will say we can’t refund ur money is mentally harrass after 20-30 days not order received not the money I humbly request you to resolve my issue

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