Defective Fastrack SmartWatch

Name of Complainant Peeyush Agrawal
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Peeyush Agrawal:

On 22 May 2023 I received a Fastrack reflex play smartwatch worth ₹3145, 2 days later I found that the smartwatch is not functioning in the way it should be, The smartwatch turns off anonymously. I raised a return request on 26 May 2023 but Flipkart cancelled my return request, I raised my complaint on Flipkart customer care multiple times in this 1.5 month period but no resolution/refund provided from Flipkart

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