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Defective and faulty installation of DAIKIN AC unit after forcing unnecessary installation charges of 7K

Name of Complainant SAIKAT MALLICK
Date of ComplaintAugust 2, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by SAIKAT MALLICK:

This is my complaint regarding the installation done of my Daikin AC at my residence in kestopur, kolkata, 700102 dtd 9th July, 2022. After installation done, it was priced around 7k for the process which was a lot overpriced and unnecessary charged by DAIKIN (SKD ENGINEERING KOLKATA). Even the installation guys were so ineffective that a lot of damage was done to my walls and they were busy preparing the bill and looting me instead of testing the AC. Now, on 17th,as i turned on the AC, to my surprise, the AC is releasing normal air and no chilling is done. This is completely unacceptable since after spending 7k, my AC has turned defective instead and is not working. The installation guys are not receiving phn. Even I tried to reach local head office numerous times but all in vain. Almost 15 times,I complained DAIKIN HEAD OFFICE but only response i am getting is they are raising/escalating my complaint. Till date, no one even bothered to address the issue. Such third-class follow up from DAIKIN, a reputed company. Now i m sure their kolkata office is total fraud. I want proper justice in this issue. Request authority to provide me full refund of 7k and i will manage some other local efficient guys to help me. DAIKIN your good days are gone.

Image Uploaded by SAIKAT MALLICK:

Defective and faulty installation of DAIKIN AC unit after forcing unnecessary installation charges of 7K

4 thoughts on “Defective and faulty installation of DAIKIN AC unit after forcing unnecessary installation charges of 7K

  1. Dear Saikat,

    We didn’t hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

    Regards,
    Daikin Team
    Customer Support Mail ID: customerservice@daikinindia.com
    Or SMS : / Give missed call on 9210188999
    Call Us: 18601803900 / 011-40319300

  2. Dear Saikat,

    Please share the earlier requested details with us so that we can assist you in the best possible manner.

    Regards,
    Daikin Team
    Customer Support Mail ID: customerservice@daikinindia.com
    Or SMS : / Give missed call on 9210188999
    Call Us: 18601803900 / 011-40319300

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