Deduction of money for ppu game which has been never downloaded

Name of Complainant	Tina
Date of Complaint	April 11, 2021
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Tina:

My balance has been deducted for downloading ppu game which I never downloaded. Rs 10 has been deducted. Please stop this access charges

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Consumer Complaints Court