| Name of Complainant | |
| Date of Complaint | March 22, 2019 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Dear Sir/Madam,
I have been facing issue with the Mobile Data usage i.e. 13/3/2019 and 22/03/2019 there was a drastic reduction of data pack. Out of the daily usage of 1 GB, i received message saying 50% data has been used. Again within one hour i received another message saying 90% is used. During this time there was not much usage of mobile phone. Firstly, there is Network issue all over Pune, even if the mobile is showing 4G i do not get 4G speed, i have to put airplane mode or restart the mobile for 4G speed.
Again TODAY the same issue as occurred for third time. Received a message saying i have consumed 50% of the data. I have attached screen shot of the same.
The use of mobile was very minimal, even then the data pack kept on reducing. This is the thirds time today this has happened within one month. Vodafone has been very irresponsible regarding this, as this issue was reported earlier, even then again this issue has occurred. There has been repeated complaints even then there has been no support or improvement.
Service concern number for this interaction are: 2021532811 is the number which i received in my mail reply from appellate.mah@vodafoneidea.com even then no proper solution.
Kindly look into the matter.
Vodafone no. 9845243996
Name: Rajshekhar Kamate
This issue is getting out of hands now. there are two screen shots only one is getting attached to this. will send another mail
Image Uploaded by Rajshekhar V Kamate:
