deduction of balance without any consent activating services

Name of Complainant akash
Date of ComplaintJune 30, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by akash:

Hello ,
I have received this message at 1 am today when i was sleeping –
Dear Customer,
thank you for downloading ppu_game from TELESYNC_SOLUTION.
You have been charged Rs. 10
Your balance is Rs. 3.69
I want the refund of the balance as the same was not initiated by me .
Kindly do the needful.
Regards,
Akash Khanvilkar
844617

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deduction of balance without any consent activating services

One thought on “deduction of balance without any consent activating services

  1. Hello ,
    I have recieved this message at 3.07am yesterday while I didn’t download any this service.
    Dear Customer,
    Hello!
    Thank you for using ppu_game,
    You have been charged Rs. 10
    Your balance is Rs. 72.31

    I want the refund of the balance as the same was not initiated by me .
    Kindly do the needful.
    Regards,
    jitendra Kumar Sharma
    9820479710

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