Deduction of access fee after recharge

Name of Complainant Aditi
Date of ComplaintOctober 14, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Aditi:

my mobile no is – 844*****33 , I recharged my phone with a amount of 45 rupeees and the message I received stated about the STax , Gst and an access fee of 34.56 rupees and the talk time was of 0.01 rupees . I had to return from central Delhi and I live in Vaishali  .

This is not the first time I have faced this thing , earlier also I recharged my phone with 100 rupees and received a talk time of just 30 rupees .

I don’t know the reason of this deduction , but this becomes dangerous , as many a times I travel aloan .

I think Vodafone should reply and give a reason for this deduction .

 

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Deduction of access fee after recharge

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