deducted money from my bank account with out my permission. And not credited after order cancelled by zomato.

Name of Complainant Matcha Saikumar
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Matcha Saikumar:

i have booked a order on zomato on september 19th 2020 around 8:10 pm. zomato has deducted money from my bank account with out my permission. after 5 minutes i got a message that order denied by restaurant. but my money did not credited back. it shown money will be credited by 26th september.
complaints
1. stealing money from my bank account
2. not returning back the money to customer when fault is on other side

Image Uploaded by Matcha Saikumar:

deducted money from my bank account with out my permission. And not credited after order cancelled by zomato.

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