deducted amount not refunded

Name of Complainant amod kumar
Date of ComplaintFebruary 9, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by amod kumar:

i have booked my train tickets via transation nos: 7073105941,7073253014 and 7076549284 on 15 jan 2019. and every time amount deducted from my account rs 2626.47 respectively.  but my tickets booking failed but money had been deducted. i had conveyed this to customer care executives regarding this issues. they assured me it will be credited back to my account within 24 hrs. almost 25 days over , but my money has not been credited back. where is the problem or what is the issues in this, please help me out.

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deducted amount not refunded

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