Deactivating the account data linked with mobile

Name of Complainant Sumit
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Sumit:

I want to change my mobile number and the number will be allocated to someone else by the service provider.

The new mobile number user will be able to see all my previous orders, address, payment history.

Blinkit is not willing to delete my data linked with the mobile number even after multiple request made to them. This is a clear case of invasion of privacy. There is no provision provided in their mobile app. I am not able to get any satisfactory response through mail as they say that they do not have any provision to delete account details linked with mobile number. They have no respect or care for the customer’s data
privacy. Not sure how to escalate. I think it is a high time that this serious issue must be addressed by government as a policy matter. I am facing this issue with Flipkart, Blinkit, Meiso including others.

Image Uploaded by Sumit:

Deactivating the account data linked with mobile

Leave a Reply

Your email address will not be published. Required fields are marked *