| Name of Complainant | |
| Date of Complaint | June 30, 2025 |
| Name(s) of companies complained against | 1xbet |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi, My account was blocked and freeze my account. Its been 1 week that I didnt get appropriate response from 1xbet team. Majorly emails are system generated emails. I have 250k in my account which is my hard earned money. I am planning to sucide and will put blame on 1xbet India team. Gaming id – 1164029905
Image Uploaded by Gaurav Sehgal:
Hello!
According to the rules: “Each registered client can have only one account. At the same time, at the time of registration on the site, the Bookmaker’s condition applies that one account (account) for: one family (for all relatives), one address, email address, credit/debit card number or IP address. It is prohibited for different clients to use the same bank card. The administration of the Bookmaker’s office reserves the right at any time to additionally request from the client his clarifying data (passport details, registration, registration, etc.) and go through a video conference.”
We would like to note that in case of violation of the rules of our bookmaker and blocking of the account, a refund is possible only for the amount of the initial deposit. Winnings received as a result of violations, unfortunately, are not subject to return. We adhere to strict rules and conditions to ensure fairness and security for all our customers.
We count on your understanding and compliance with the above rule. If you have any questions or need assistance, please feel free to contact our support team either online or by mail. We are always ready to help you with any question.
Sincerely,
Team 1xBet.
I can help you with anything you required but since 2 weeks there is no reply from your team. Whom should I reach to?