| Name of Complainant | |
| Date of Complaint | June 5, 2023 |
| Name(s) of companies complained against | Karthis pvt ltd, Safe money |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
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I took a loan from Safe Money, part of Karthis Pvt Ltd to pay for a credit card bill. The application installed a root kit in my phone and even though I registered from my non whatsapp number I began getting messages on whatsapp for payment of loan amounts that were not even due. Then a fraudster posing as member of Safe Money collection team called me on whatsapp, authenticated every loan I had pending with Safe Money and forced me to pay the loans through UPI. He told me that amount will be posted in the loans within 24 hours, but that never happened. I immediately filed a cyber crime FIR and notified my bankers about it. I even reported the UPI ID and the whatsapp number.
I am afraid that this Safe Money gang is going to start harassing my contacts. I have told their collection agents that I will make no further payments. Suddenly today morning, my phone notified me that the application was trying to activate a root kit which it had disabled. I immediately uninstalled the application. I got calls and messages on whatsapp as well as on phone. Please help. I have lost money for which I have asked for help from authorities but my data has been leaked and I need redressal as per Section 43, 43a, 45 and 72 of the IT Act.
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