Damaged saree sold

Name of Complainant Krithiga
Date of ComplaintSeptember 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Krithiga:

I ordered a saree from Lakshmi Boutique 2021 and received it on 31-August-2023. I noticed the saree had several damages and discolouration even without opening the saree and sent them videos and pictures. However they haven’t provided a clear response yet and say only that I don’t have a proper unboxing video. The videos I sent clearly shows a lot of damages but still they are trying to cheat me. This is my first online purchase outside Amazon and have been cheated.

Image Uploaded by Krithiga:

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