Damaged Product Sold but no assistance or replacement from Amazon

Name of Complainant Dipanjan Biswas
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dipanjan Biswas:

I purchased one IFB washing machine from Amazon but it is a defective product according to the installation technician from IFB and within the timeline I raised the issue with Amazon. They told another technician will visit within 4 working days but no one came. Now Amazon is not looking into the issue as they received there money. They are not replacing the product or they not refunding the price of the product. They close every window and not behaving well.

Image Uploaded by Dipanjan Biswas:

Damaged Product Sold but no assistance or replacement from Amazon

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