Damaged item received

Name of Complainant Karan Rai
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Karan Rai:

Saw this website link on instagram Faction Hut, which was selling 2 cargo pants for Rs 899 I ordered and the parcel was delivered via delhivery courier. It was a COD order and the delhivery guy delivered the parcel and took the payment. After he went when I opened the parcel it was wrapped in many covers which contained address stickers of various people who didn’t take the parcel or had cancelled their parcel after 6-7 wraps the product came out and the product totally different from what I had ordered. It was jeans pant which was damaged with rust marks and a lot of fungus on it.

Image Uploaded by Karan Rai:

Damaged item received

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