| Name of Complainant | |
| Date of Complaint | December 23, 2023 |
| Name(s) of companies complained against | cross beats (sold by seller Appario Retail Private LTD- from amzon) |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Recently bought Crossbeats Nexus 2.01″ smart watch from amazon on 11th Nov 2023. After two days the watch touch was not working. I have raised the return to amazon but they have requested to contact service center .So, I went directly to service center but have asked to contact customer support through email. Then return was initiated and product was taken back but refund or exchange of product not provided.
I have constantly following up with customer support no response.I feel really cheated of 5000rupees and bitter experience from both amazon and crossbeats
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