| Name of Complainant | |
| Date of Complaint | July 8, 2023 |
| Name(s) of companies complained against | One Card |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I applied for One Card on 4 July. Tried my first transaction to pay bill on 6 July and it got declined. Upon reaching the customer care they asked me to retry transaction after 10-15 days!! If I am not able to use credit card when I need it then what’s the point of taking a Credit card?? I can’t wait till 2 weeks if I have an urgency to pay???? Now when I asked the ONE CARD company to close close the card as I don’t want such useless card, they are asking me to pay approx ₹3450/-… Ridiculous!!!!
Image Uploaded by Mansi:
Hi Mansi,
Greetings from FPL technologies!
We could not fetch your account details based on the info provided and request you to share the same with us via help@getonecard.app or reach out to us via our in-app help section so we will take a look and resolve this for you. In case, you have already reached out to us, then, please share the allotted ticket IDs with us.
Looking forward to serving you.
Thanks and Regards,
FPL Technologies.