Complaint regarding Unhygienic & Stale food from Zomato

Name of Complainant Ashutosh Gaur
Date of ComplaintApril 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashutosh Gaur:

I ordered diner at 8 pmon Sat April 27.Paid Adcance for it through Debit Card.Waited for 2 & a half hrs.1343134688 is my Order no.After 2 & a half hr they send me an apology message that they are unable to deliever food.It was already late for Diner.They didnt paid my money back.

Then I have no choice as it was late so I order from them again.Order no this time is 1365915706.Thn after half an hour I got completely stale food,oil was floating all around in curry,completely unhygienic & smelly.Gravy was smelly.It seems the restaurant had sent me the left overs.

I made a complaint on their twitter handle,they hadnt responded.These people are habituals.They didnt care a bit for their customers.I want my money back of both orders with compensation & a written apology from them.

Ashutosh Gaur

ashugaur87@gmail.co

House No 799

Sec:46

Faridabad

Phone No: 9540899711

Image Uploaded by Ashutosh Gaur:

Complaint regarding Unhygienic & Stale food from Zomato

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