| Name of Complainant | |
| Date of Complaint | May 31, 2026 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
Greetings for the day!
I would like to formally raise a complaint regarding my recent purchase of a TVS iQube 2.2 KWH electric scooter through Flipkart.
I had made full payment of ₹1,11,091/- (₹1,06,794/- ex-showroom price + ₹4,297/- for United India Insurance) on 22nd March 2026, with a committed delivery date on or before 21st April 2026. I was in regular contact with Flipkart Customer Care, and each time I was assured that the delivery would be completed within the promised timeline.
However, despite continuous follow-ups, no details such as engine number or chassis number were provided. Even on 21st April 2026, I was reassured that delivery was on track. Subsequently, instead of fulfilling the order, I was pressured to accept a refund, which I explicitly declined unless compensation of ₹6,000/- was provided for the inconvenience and delay.
Despite my refusal, Flipkart processed a refund on 23rd April 2026 without my consent and failed to provide any delivery timeline for the vehicle. Additionally, the ex-showroom price of the same vehicle has increased by ₹6,000/- effective 23rd April 2026. As a result, I am now unable to rebook the same vehicle at the originally agreed price, and the seller is demanding the additional amount.
In light of the above, I request you to kindly:
Arrange delivery of the booked vehicle at the originally agreed price at the earliest, OR
Provide compensation of ₹6,000/- to offset the price increase, enabling me to rebook the vehicle.
I look forward to your prompt resolution of this matter.
Thanking you.
Yours sincerely,
Hari Mohan
