| Name of Complainant | |
| Date of Complaint | June 11, 2025 |
| Name(s) of companies complained against | Qubekart and ParcelX |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Sir/Madam,
I am writing to formally lodge a complaint against Qubekart and ParcelX regarding an order I placed on 6th June 2025. The order was for a mobile phone, and it was delivered on 10th June 2025.
However, to my shock and disappointment, when I opened the parcel, instead of the phone, I found two mobile chargers inside the package. The main item (the phone) was missing.
Below are the details of the order and delivery:
• Channel Order ID: 133131
• ParcelX Order ID: #12647321
• Date of Order: 6th June 2025
• Date of Delivery: 10th June 2025
• Product Ordered: Nokia N8
• Items Received: 2 mobile chargers (instead of the phone)
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