Name of Complainant	Rishabh kumar
Date of Complaint	December 25, 2023
Name(s) of companies complained against	SWIGGY
Category of complaint	Hotels & Restaurants
Permanent link of complaint	Right click to copy link
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I was made an order through swiggy
But after 2 minutes I want to cancel my order because they show 50 minutes delevery time

Then I try to cancel the order just after 2 minutes of order placed
But there show that if you cancel your order you will be charged for cancellation amount as equal to food amount

I talk to customer support on chat and call also they told me that you can only cancel your order within one minute of order placed

It is very minimal time to cancel an order
The person not even think about it if there is network issue how can a person would cancel the order because of lack of time

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