| Name of Complainant | |
| Date of Complaint | October 1, 2019 |
| Name(s) of companies complained against | Airtel, PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I recharged the number 9760624100 from the airtel application while using the paytm gateway. (account used for recharge is 9760222417). later after recharge i came to know that the number is of vodafone. since it was the vodafone number recharge should not be accepted by the airtel. when i launched the complain in airtel they denied that they have accepted the amount of 998 in thre account. i then contacted the paytm help desk. they said the recharge was made sucess ful and merchant (airtel has accepted the payment). how can airtel accept the money when number was of vodafone. Now either paytm or airtel is paying my amount back of 998. please help
details are below:
order id in paytm applicatin: 690182812 (which is coming successfully payment done)
Service request number: QHLPR10925238652, QCES010925238171 (THIS IS TAKEN FROM airtel APPLICATION- account used for recharge is 9760222417)
Ticket number of paytm:140708292
airtel ticket number: 4085987
please help to get my money back. Even i have contacted to vodafone. They have also not received money
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