CLAIM ID: CLCPE04082200833 || Not resolved

Name of Complainant Md Nadeem Akhtar
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Md Nadeem Akhtar:

Hello Sir/Madam,
I have bought a TV (Mi 4A Horizon Edition 80cm (32 Inch) HD Ready LED Smart Android TV) from Flipkart with Jeeves Complete Protection Plan for 3 years. After 1 year I am facing sound problem in TV. I reported the issue to Jeeves customer care on 04 Aug 2022 and Jeeves has said that the issues will be resolved within 21 days. I was following with them and every day they say same thing like we are sorry and it will be resolved in 21 days.
Today it has been approx. 30 days since I complained but till now the problem is not resolved. When I called again today, he said your part of product has been ordered from us on 7th August and accordingly you wait till tomorrow, it will get resolved.

Therefore, I request you that strict action should be taken against concern team. Because if the company is defamed due to some employee, then that employee and that department have no right to work.
Please check and take necessary action and help me and all those who are troubled by this company.
Because I have seen online very poor and negative feedback/review about this company and as per feedback of customer this is a fraud company.

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