Checkin denied after reaching destination

Name of Complainant Rajesh Jaiswal
Date of ComplaintDecember 1, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajesh Jaiswal:

I have booked Collection O 70516 Hotel Scarlet hotel from MakeMyTrip app for Rs 1450 . but when I reached the location, I didn’t find the property , I called the property and he refused the check-in. In result I had to book new property which cost me extra money because of immediate booking and also My money hot wasted in Cab to reach there and to reach to the next booked proper location.
It was mentally harassment for me and my wife as we were out of options after check-in got denied by hotel.
It was really unacceptable situation for anyone who come to new city with

Image Uploaded by Rajesh Jaiswal:

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