| Name of Complainant | |
| Date of Complaint | February 24, 2020 |
| Name(s) of companies complained against | |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I had place order at thestyleguru.in for three numver of XL size full sleeves shirts but while received the delivery, it was found that nether it is of the same quality as advertised nor it is of the size I ordered.
While trying to return, I found that the customer care mail id fake one and no customer care number is there in their portal though many times the advised to call their customer care.
That only made me understood that the company is a fraud only. Anyway, I could find their contact details with the help of Google. Below are the two numbers.
+916370292516, +918388856804
I could connect them through the second number and they agreed to refund the amount but after some time the asked me to click a link shared through an SMS sent through the first number.
As per my understanding there is no need to click any payment link to get a refund. Hence as per my understanding they wanted to do some other fraud also and was of apprehension that they are on fraudulent company engaged in online fraud.
Below is the copy of the link sent through SMS. Hence request immediate action against them.
+916370292516
https://docs.google.com/forms/d/e/1FAIpQLSfiXL2NyetP_6wY2jMB7n0run2nhFfeTiDdIbs6hGg6ENuYzA/viewform?usp=pp_url
Image Uploaded by Nirupam Banerjee: