Cheating by publishing wrong ads and sending wrong, old products

Name of Complainant Vasant Kolhatkar
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Vasant Kolhatkar:

  • Ezeekart ad on facebook displays sale of ‘MI4’ fitness band @ Rs. 1499 with buy 1 get 1 free offer.  I placed the  order based on this ad and accordingly i was asked to pay Rs. 1899/- since I opted for cash on delivery mode of payment.
Today,  i received the delivery and cash payment was done on delivery. It was,  we found that fitness band was not Mi4 and  were of some other brand.  The box and fitness band also appeared to be old and in bad condition.
It is really disappointing that you are cheating customers by wrong ads.
Kindly cancel my order (Order no. 2085914479) and refund my entire money by taking back the fitness band.
Order date- 26 Feb 2020
Delivery date- 28 Feb 2020.
Please note that if the amount is not refunded,  this mail will be posted on facebook and all media channels.
Regards,
Vasant Kolhatkar
9860180180

Image Uploaded by Vasant Kolhatkar:

Cheating by publishing wrong ads and sending wrong, old products

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