Name of Complainant	A Mendonza
Date of Complaint	May 26, 2016
Name(s) of companies complained against	Flipkart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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http://www.flipkart.com/jergens-ultra-healing-extra-dry-skin-moisturizer-nourishes-heals/p/itmey7fxvg7bea7y?pid=MSCD93YTCHUG8GYR

This product, sold by Dashmesh Trading through Flipkart, was received by me with the label deliberately scratched out. Why would a seller want to deliberately scratch out the label? So that the buyer should not see the details of the MRP, the date of expiry, etc? This shows an ulterior motive with a view to cheat the customer.

It has been over a week since I first reported this matter to Flipkart. Despite assurances that “strict action would be taken against the seller” no action has been taken against the seller. He continues to sell his products on Flipkart’s website. Therefore, it is reasonable to assume that Flipkart is in colluding with the seller in cheating the customers.  No one has yet got in touch with me TO RESOLVE THE ISSUE

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