Name of Complainant | |
Date of Complaint | May 26, 2016 |
Name(s) of companies complained against | Flipkart |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
http://www.flipkart.com/jergens-ultra-healing/p/itmeegfuctyrm22v?pid=MSCEDZUFRHJERAM7
The product’ price – 783ml – is shown as Rs 595. The bottle shows 25% bonus. The price of a 621ml bottle is Rs 499. 25% of 621ml is 155.25ml. This, added to 621ml, is 776ml (close to 783ml). Therefore, the vendor should not have charged Rs 595, but Rs 499. This is downright cheating.
Further, all products sold in India, even if imported, are required, by law, to carry an MRP. This product does not carry an MRP which is a contravention of Indian law and is liable to legal action and damages. It has been over 10 days since I first reported this matter to Flipkart. Despite assurances that “strict action would be taken against the seller” no action has been taken against the seller. He continues to cheat the customers by charging the customers for the 25% free portion of the product. Therefore, it is reasonable to assume that Flipkart is in colluding with the seller in cheating the customers. No one has yet got in touch with me TO RESOLVE THE ISSUE
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