Charged wrongly for another plan when a different plan was chosen

Name of Complainant anisha yeshwant
Date of ComplaintApril 16, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by anisha yeshwant:

on 9th april i had chosen a 1GB for a day data pack for rs. 16 since I already had an existing daily pack. however, vodafone enabled a 10GB for 365 days pack for 997 INR instead… i immediately called thier helpline as well as sent message for reversal of charges.. but they assigned 10 GB to my account..also when i called, they said the backend team would revert with solution in 24 hours. when backend team responded , they said it could not be reversed .

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Charged wrongly for another plan when a different plan was chosen

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