Charged Rs 10 for downloading ppu_game which I have NOT

Name of Complainant Gemma
Date of ComplaintJuly 18, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Gemma:

I received a SMS quote: Dear Customer, thank you for down-loading ppu_game from TELESYNC_SOLUTION which I have NOT.  Rs 10 have been deducted from my vodafone account balance.  This is totally unacceptable to charge me for something I have not downloaded.  This is total fraud.

Image Uploaded by Gemma:

Charged Rs 10 for downloading ppu_game which I have NOT

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