Charged for pre embedded games that I have not subscribed

Name of Complainant	Amal
Date of Complaint	March 7, 2021
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Amal:

I have not used my money for any game but I got a message from Vodafone that my sim card had been reducted for charging pre embedded games
About 30 rupees has neen reduced from my phone
I need my money back

Image Uploaded by Amal:

Consumer Complaints Court