Change in existing plan by Vodafone without any intimation

Name of Complainant Pratish vilas shinde
Date of ComplaintMay 25, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Pratish vilas shinde:

Dear Sir/Madam,

I am writing this mail to you regarding my change in vodafone plan to new plan without any initiation to me.

Name – Pratish Vilas Shinde

Mob Number – 9769639009

Old plan – NC_MU_MV_BCHAA_99

I am using this plan from last many years.without giving any intimation me how can you can my plan and given me the new plan of -eTalk_149_600mins.

Your customer service executive also doesn’t have any reason for this,how can change the plan of some customer without their concern.I don’t want any of your new plans now or any of the schemes.

I want my same old plan again for this month that ,Old plan – NC_MU_MV_BCHAA_99

If can’t provide me then please give me in written on this mail.I will port my number to some others services.

And I am not giving to pay the bill for the month on which this eTalk_149_600mins plan has been activated.

Awaiting for your reply.

Hope I can get my existing plan back on the same month.

Regards,

Pratish Shinde

9833228522

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Change in existing plan by Vodafone without any intimation

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