| Name of Complainant | |
| Date of Complaint | September 30, 2019 |
| Name(s) of companies complained against | club mahindra holidays and resorts india ltd |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
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we NITU PANWAR (applicant) and Naveen lohar( co applicant) filled the application form of your membership on 5 september 2019 at hotel Rajmahal, Bikaner after downpayment of 31530 rs by SBI debit card and also gave 3 post dated cheques to clubmahindra sales executive praveen singh shekawat.
I mailed to their customer email (memberexperience@mahindraholidays.com)
on 6 sept 2019 regarding cancellation and refund of money. my interaction iD is MHIL014026900. i also sent fax to the head office at chennai on the same day. i sent 3 applications for cancellation to jaipur ,chennai and mumbai at their concerned offices on 7 sept ,2019 by speed post. i called many times to their customer care and jaipur branch office but no satisfactory answer was given.
despite so may calls and application from my side regarding cancellation their team sent mail and message congratulating us for membershiup on 10 sept 2019.
i again sent email to customer email id for cancellation on 10 sept 2019. my inteaction id for the same is MHIL 014038828.
We are undergoing mental stress due to non reply from your side. kindly cancel our membership and refund our money and post dated cheques.
despite so many applications they even drawing money from cheques. sir they are not replying at all. i m on the verge of s@uicide due to this.
kindly look into the matter immediately
NITU PANWAR NAVEEN LOHAR
Account number- 61020738461
IFSC code- SBIN0031163
BRANCH- BIKANER HOSPITAL ROAD
Account holder name – NAVEEN LOHAR
ADDRESS-
OLD PG HOSTEL ROOM NO 73
PBM HOSPITAL BIKANER 334001
MOB 9414137244
MEMBERSHIP ID 2886098
