Complaints Regarding Tours & Travels

Make my trip

Posted on by Consumer Court
Name of Complainant Anil Bhatia
Date of ComplaintOctober 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a flight delhi to Kolkata on 8 june (spice jet ) with PNR ZJT78E (Scheduled on 30th September) 2023 But due to persoanl reasons it was cancelled I lodged a complaing and received mail from Gobibo (travel@ibibogroup.com) about refund but so far no money has been transacted in any of my bank […]

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Rapido Auto – mode of payment for auto rides not accepting wallet

Posted on by Consumer Court
Name of Complainant Vishnu
Date of ComplaintOctober 16, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am not able to pay for a Rapido Auto online using their wallet option though I have enough balance. Such an option is not enabled and cash is the only mode allowed and I am not able to utilise the amount lying in their wallet nor they have option of withdrawing the amount. I […]

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Refund not processed after specified tenure

Posted on by Consumer Court
Name of Complainant Rahul
Date of ComplaintOctober 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked car in zoomcar, initially they show car in good condition with fake image and low price, once I booked, owner called me to cancell because car condition was not good, again I tried booking another, car location was same, so o cancelled, I was supposed to get money in 5-7 working days. […]

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Driver move the bus before 10 minutes from their timing.

Posted on by Consumer Court
Name of Complainant Akash maurya
Date of ComplaintOctober 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus from Kashmiri gate to chandigarh. I am unable to reach on time in kashmiri gate so I asked driver he said next stop is Manju ka Tila u can join us from there however, driver move the bus on 4.45 as the timing on Manju ka Tila is 4.55. Driver move […]

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Bus accident by Safar Xpress

Posted on by Consumer Court
Name of Complainant Archana Kashyap
Date of ComplaintOctober 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have got the spine injury in bus accident that was cause by only driver’s negligence..now i am suffering from pain and economical crises ..In this accident me and my brother in law injured… Bus accident by Safar Xpress was last modified: October 14th, 2023 by Consumer Court

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Airline cancelled the flight but amount not credited by PAYTM

Posted on by Consumer Court
Name of Complainant Bornali Mandal
Date of ComplaintOctober 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was booked the flight for 19th Oct 2023 (PNR No.: 8C8CC2). After that I rescheduled the flight ( Flight No: S9209) for 20th Oct 2023 and it was successfully done. On the 10th Oct 2023 I got the a message from the flybig that the flight cancelled due to operational reasons. I was confirmed […]

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Promised benefit denied

Posted on by Consumer Court
Name of Complainant Suruchi Luthra
Date of ComplaintOctober 13, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Trip ID 231012566042 I have paid an additional fee for the Economy Smart package, which was advertised to include free seat selection. However, my selected seat is not showing as confirmed. Despite receiving an email stating that the paid seat would be refunded due to unavailability, I want to emphasize that seat selection was supposed […]

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Not refund of unbooked ticket

Posted on by Consumer Court
Name of Complainant Hema
Date of ComplaintOctober 13, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 11:10 2023 I booked ticket from Tiruvannamalai to Nagercoil for 5 adults and one child the amount was credited from my account but the ticket was not booked I paid the amount through phonepe QR code amount was 3500 Not refund of unbooked ticket was last modified: October 13th, 2023 by Consumer Court

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Travel hidden policy / asking extra payment

Posted on by Consumer Court
Name of Complainant Suraj bhan
Date of ComplaintOctober 12, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked 2 tickets from Delhi to Chandigarh. PNR: 2412059. When I reached to the bus they saw my bag and said that I will have to pay 500/- rs. extra for my luggage. Nowhere I found the travel policy that passenger will travel without their luggage. I will never suggest to go for Nuego […]

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Service not up to the Commitment and Cheeting in name of false hotel booking

Posted on by Consumer Court
Name of Complainant Seema Vyas
Date of ComplaintOctober 12, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Taken Membership of the Company in Rs 107000/ and they committed that the will provide 35 Nights Bookings with break fast in 4/5 star hotel for 5 years. But they don’t provide committed category hotels. And even the provide fraud booking detail as well , they confirm for hotel booking and when we reach to […]

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