Complaints Regarding Tours & Travels

No receipt from make my trip

Name of Complainant Kinara Shetty
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

i booked a  roundflight ticket under name Hansalata Shetty from make my trip on 9 th December 2020  and 10 th December 2020 in vistara airlines. The amount was debited from my account but i didn’t receive any receipts or confirmation from make my trip. I cannot get in touch with customer service representative No […]

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ZOOM CAR NOT REFUNDING MONEY SINCE APRIL-2020.

Name of Complainant M B PUJARA
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I HAVE CANCELLED BOOKING IN APRIL-2020 DUE TO LOCKDOWN FOR ZOOM CAR (SELF DRIVEN CAR) AND TILL DECEMBER-2020 ZOOM CAR IS NOT REFUNDING MY APROX 35000/- FOR MY TWO BOOKINGS.THEY HAVE CLOSED TELEPHONIC CUSTOMER CARE CONTACT.EMAIL IS NOT POSSIBLE.THEY ARE JUST REPLYING ON TWITTER LIKE CHAT BOAT.PLEASE TRY TO GET MY REFUND FOR BOOKING ID […]

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Zoomcar not refunding my refundable deposit of 3000rs.

Name of Complainant Abdul Wahid
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I booked a zoomcar on 27th September 2020. They charged me a refundable deposit of 3000rs. which they mentioned should come back to my account in 30 days at the max. When the trip ended, it showed no issues and the refund receipt was shown, but I never got the refund. I have been […]

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Oyo rooms – Fraud

Name of Complainant Mahesh
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked an Oyo room in Mumbai yesterday, few hours later I got a call from Oyo customer number 0124 623 6710 mentioning room booking is not confirmed until the payment is made, have asked me to make a payment on 8969145196 claiming that this is the owner number and I have made payment […]

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GST invoice not provided by Make my Trip

Name of Complainant jaideep charan
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a hotel in Delhi from 2nd Nov to 3rd Nov. Its been more than a month, Make my trip has not provided GST invoice yet. No system to raise a complaint as customer service is not providing any support. GST invoice not provided by Make my Trip was last modified: December 6th, 2020 […]

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Not refund of my booking amount from yatra.Com

Name of Complainant BALARAM SINHA ROY
Date of ComplaintNovember 29, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Sir, I have been booked 03 flights tickets booked on April 2020 through YATRA.COM , vide (01). Yatra reference number 1104200012729, PNR no DCM54L and reference number 0304200030570 PNR no FGV3VC. and yatra reference number 1404200006405 PNR no FIZV3Z , all are tickets boarding from BOM. to CCU, but til date not refund of my […]

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i have proof refund message because of flight canceled Yatra.com

Name of Complainant DIBYENDU MONDAL AND DINESH BAG
Date of ComplaintNovember 29, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

i have proof refund text message in message there showing within one week i got refund but its more than 5 months but till now not getting because of flight canceled you need to refund otherwise i can go to consumer forum FYI ———- Forwarded message ——— From: Yatra.com <domesticflightsservice@yatra.com> Date: Fri, 13 Nov 2020 […]

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OYO refund

Name of Complainant Farheen Fatima
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

As I was returning from ranikhet we got stuck in the traffic and hence got really late. We have reached Sitapur by 10 pm so I have booked an OYO over here. An oyo was already booked in lucknow for which i selected pay at hotel but paid my amount earlier. Now the whole amount […]

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refund received by makemytrip.com but are not passed on to me

Name of Complainant ameet chheda
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I has booked 6 ticket for my travel to Turkey with ID  IN1B1580125498062 after paying 240,000. Due to COVID the flight got cancelled and we filed claim for refund with airline. After 3 months of wait Airline processed the refund and transferred to MakeMyTrip. However, makemytrip, without my authorization, transferred the said refund to their […]

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