Complaints Regarding Tours & Travels

Re: Refund on Flight ticket from Makemytrip

Name of Complainant Nikhil Gangadharan
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

To the Respected Authority, Im Nikhil Gangadharan. A citizen of India. I booked a spicejet flight ticket from Kochi to Dubai through make mytrip on 09/12/2020. The PNR number is QD52HG. The flight date was 27/02/2021. Then spicejet changed the arrival airport from Dubai International Airport to Raz Al Khaima International Airport. Then unfortunately on […]

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Booked Bus Ticket on Payment and bus timing came 1 day before without information.

Name of Complainant Aashish Dua
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 2 bus tickets on Paytm on 2nd Feb 2021 from Karnal to Manali. The Journey date was on 3rd of Feb 2021 at 11:15 PM. However, the bus operator called me on 2nd of Feb 2021 at 11:40 pm to board a bus at midnight without prior information. Also, the Arrival time […]

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Fraud Transaction by Agoda (Retail domestic pt)

Name of Complainant Sagar Monani
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Amount 12,615.43 has been debited instantly but booking has not happened. Although, I haven’t been able to see my booking details under my booking on agoda.com. Fraud Transaction by Agoda (Retail domestic pt) was last modified: February 22nd, 2021 by Consumer Court

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Flight tickets booked through Travolook

Name of Complainant Salim Hasan Mahat
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We had booked flight of indigo from srinagar to mumbai for 10th April 2021through Travolook suddenly we received a msg our pnr is cancelled when we enquired with airlines they said that your agent has sent request for cancellation and request for refundAfter interacting with their executive Mr Pawan he said that since we had […]

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Fraud Transaction by Agoda

Name of Complainant Sujith
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Today (17.02.2021) I made a booking through Agoda by using my debit card. The payment of 23691.64 INR  is deducted from my account towards RETAILS DOMESTIC PT MUM but no booking made yet. Fraud Transaction by Agoda was last modified: February 22nd, 2021 by Consumer Court

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पैसे वापस नही कर रही कम्पनी

Name of Complainant Narendra yadav
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

2/12/2020 को टिकट किया था पैसे काट लिए टिकट का रेट बढ़ जाने के कारण टिकट नही दिया पैसे 20 दिन में वापस होगा बोला लेकिन अब तक नही आ पाया है जितनी बार फोन करो 10 दिन का समय देकर आगे बढ़ा दे रहे है पैसे वापस नही कर रही कम्पनी was last modified: […]

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Made rs.5412.55 payment in Agoda.com…money debited from account but didn’t get my booking…Agoda is not responding properly

Name of Complainant Subash G
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 16 feb 2021 I Made rs.5412.55 payment in Agoda.com…money debited from account but didn’t get my booking…Agoda is not responding properly Made rs.5412.55 payment in Agoda.com…money debited from account but didn’t get my booking…Agoda is not responding properly was last modified: February 22nd, 2021 by Consumer Court

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payment of refund ticket

Name of Complainant sayandev Bhattacharya
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Sir it hasbeen more than 12 days still my refund hasnot been credited to my account every time I call your customer care executive they told me that my refund hasbeen initiated where as i didn’t get any rply through mail. my booking id 1002936685 airline has confirmed me the refund. payment of refund ticket […]

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Fraud transaction on agoda website

Name of Complainant Parshva bhatt
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a payment of 7837 inr on agoda website towards hotel booking  clicked on the payment link mentioned on the website and the amount was credited to retail mumbai pt. However when called agoda they never received any payment nor they are accepting any booking. The money is lost. This is an organised crime. […]

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Not refunding amount against cancelled flight ticket.

Name of Complainant Bineet Patra
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had received mail on 17-12-2020 regarding refund [Amount: Rs- 8432/-] of my cancelled flight ticket from Chennai-Raipur [PNR: PL2Q9D, Trip ID: 200223927718], But did not received the refund. Next, I received a mail on 20-12-2020 that my refund has been processed, but haven not received. Then upon enquiring, they asked to update my address […]

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