Complaints Regarding Tours & Travels

Bus cancelled but it was not informed to me and also via.com has not refunded my money

Posted on by Consumer Court
Name of Complainant Mohammad Saqib
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I had a booking of bus from Azamgarh to Delhi on March 1, 2021. The ticker number is 208433428 booking ID is FMNBB3G3G9GT7. This bus was cancelled by the operator and neither the operator nor the via.com has informed me about this cancellation and when I reached pickup point I came to know about […]

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i am bus booking Paytm – Bus Break down midnight – amount refund related – regarding

Posted on by Consumer Court
Name of Complainant MEHABOOB NISHA
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

PAYTM BOOKING TRAVEL DATE: 5.3.2021 PAYTM ORDER ID: 12986828328 PAYTM BOOKING TICKET ID: TS210305194720013201WWEN PAYTM BOOKING PNR: UNI93008 i am bus booking Paytm travel date : 5.3.2021, Bus from chennai to Karaikal but  break down in a hour, bus incharge not work properly , two ladies midnight waiting an one hour then chidambaram bus arrived, […]

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Refund against booking cancellation. Zoomcar App

Posted on by Consumer Court
Name of Complainant ANIKET MULE
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

It’s been 3 months now but I haven’t get my refund for my booking cancellation on zoomcar app. I mailed them as well but no use. I tried to contact them over the phone but didnt work. Refund against booking cancellation. Zoomcar App was last modified: March 21st, 2021 by Consumer Court

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Refund not yet credited to the bank account

Posted on by Consumer Court
Name of Complainant Chetna Kokate
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, I booked a train ticket from Mumbai to Hyderabad on 10th Feb 2021 from Make My Trip. I cancelled the ticket on 11th Feb 2021 but did not receive the refund amount yet. Although on the mobile app (attached picture) shows that the refund is processed but the same is not reflecting in my […]

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Refund not yet credited to the bank account

Posted on by Consumer Court
Name of Complainant Chetna Kokate
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello, I booked a train ticket from Mumbai to Hyderabad on 10th Feb 2021 from Make My Trip. I cancelled the ticket on 11th Feb 2021 but did not receive the refund amount yet. Although on the mobile app (attached picture) shows that the refund is processed but the same is not reflecting in my […]

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Zoom car did not refund money even after 2 months

Posted on by Consumer Court
Name of Complainant Sunil kumar J R
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have utilized zoom car service on 29 th December 2020 and returned car with fully following the rules but advance money still not refunded. Refund money pending -₹ 2334 Thanks   Zoom car did not refund money even after 2 months was last modified: March 21st, 2021 by Consumer Court

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Refund pending for non operational flights

Posted on by Consumer Court
Name of Complainant Archana Gurumurthy
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had a flight booked for travel in Aug 2020 with Qatar Airways using Make My Trip, which I finally cancelled in Aug 2020 by submitting my cancellation request and all the documentation to Make My Trip. It is now Mar 2021 and I have not yet received any refund. They say that the airline […]

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Zoomcar not initiating refund

Posted on by Consumer Court
Name of Complainant Rupesh
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

It has been close to 6 months now , have reached out to them on various forums , everytime they tell we are working on it . Zoomcar not initiating refund was last modified: March 21st, 2021 by Consumer Court

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Refund has not paid by Travelgenio

Posted on by Consumer Court
Name of Complainant Thi Huyen Trang Trinh
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I bought a flight ticket on January, 2020 through Travelgenio agency website. However, because of covid 19, my flight was cancelled, and the airlines which is Korean Air sent me an email to inform the cancelation. They offered me to contact Travelgenio to get refund. Then, I asked Travelgenio for refund on February, 2020. Travelgenio […]

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UBER INDIA – COVID Non Complaint. No proper system to ensure the safety of guest & Driver. There is no process of disinfecting the Car post every ride.

Posted on by Consumer Court
Name of Complainant GAUTAM SAHA
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Very Disappointed to see that there is absolutely no safety measures followed by Uber in Covid time. There is no process of disinfecting the Car post every ride. 8th Mar 21 & 12th Mar 21 – I have taken the ride, for going to International Airport & coming back. Both the time I have observed […]

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