Complaints Regarding Tours & Travels

Online air ticket booking

Posted on by Consumer Court
Name of Complainant Mohanesh Shetty
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi I booked return air ticket online via HDFC Credit Card from this company TRAVOLOOK and payment got debited .Within 15 min of booking my spouse received call claiming ticket could not be confirmed as price of the destination has increased. When contacted I was informed money will be credited back in 7 to 10 […]

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Goibibo Booking cancelled money not refunded

Posted on by Consumer Court
Name of Complainant Rupak Mitra
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booking Id. HTLQ2YURWA (for Vizag Hotel stay, dated Sept. 11 – 12, 2021) Complain id. 13834414556213632 Refund amount to receive- Rs. 6534 THIS COMPLAIN IS AGAINST THE GOIBIBO MANAGEMENT FOR NOT REFUNDING MY MONEY AND FOR THEIR WORST CUSTOMER CARE SERVICES This is with reference to the booking Id mentioned above. I have booked hotel […]

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Non refundable of flight cancellation payment

Posted on by Consumer Court
Name of Complainant Koijam Narendra Singh
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked my flight ticket from Delhi to Imphal on 24/10/2021 via Travolook agency. Subsiquently,that travel agency has message me for cancellation of my flight ticket on 9/9/2021. My refund for rupees 4505/ has not been credited to me till date . I had approached many time representative of Travolook agency regarding my refund […]

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Flight ticket cancelled but refund amount not credited

Posted on by Consumer Court
Name of Complainant Balaji Pawar
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket on 5th August with reference no: REF479582244. Ticket got cancelled from their end and it was mentioned that it was cancelled due to PNR not being generated. I didn’t get any refund till today (29th Sep) and I am not able to reach their customer service number. There was no resolution […]

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Refund from Travolook.in

Posted on by Consumer Court
Name of Complainant Mridul Kumar
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket on 22nd August 2021. The ticket got canceled from their end soon after the payment got processed. I got a call telling me that the refund will be processed within 15 working days. I haven’t received the refund till now. Every time I call at the support, I am told to […]

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Fraudsters

Posted on by Consumer Court
Name of Complainant Dr nits
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

They hire agents to give away fake lucky draw coupons…attract the winners to the d club to collect d prize…and then attend a talk for more than 2hrs!!..I had to waste my precious time with these fraudsters…and I dint even get my prize which was promised…y should anand mahindra approve of such fraudulent ways to […]

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REFUND AMOUNT NOT RECEIVED BY TRAVOLOOK VIDE PNR NO. IEJ28E & TENE6U

Posted on by Consumer Court
Name of Complainant RAJ KUMAR
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Customer, Greetings from Travolook.in! This email is regarding your booking reference number : REF505791904 We apologize for the inconvenience caused to you. Please be informed that the refund will be initiated at our end and the amount will reflect back to the same bank account within 05-07 working days (excluding Saturday, Sunday and Gazetted […]

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REFUND ISSUE

Posted on by Consumer Court
Name of Complainant Prerna Kumari
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi my name is Prerna and my travolook ref id is REF094009801 and I booked my ticket from Varanasi to bangalore which got cancelled by travolook end due to some technical issue and that I book it on 7th of July and from that day I am following up travolook customer agent and they all […]

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Travolook not refunding the money even after failed flight booking

Posted on by Consumer Court
Name of Complainant ABISHEK RATHI
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I booked a flight ticket through Travolook on 13th September, 2021. Flight booking was confirmed, and few minutes later, I received a mail stating that booking has failed. I had already made the payment through UPI, money was deducted. On calling them, they always have a waitlist starting from 13 or 14. Once you […]

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Refund not initiated

Posted on by Consumer Court
Name of Complainant Moiz
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a flight on 18 sept for hyd to new delhi and return and it got cancelled saying that the airline is having booking problem. I was informed of recieving my return in 7-14 days and now they are telling me 14-20 days. I have not received any email regarding my money Refund […]

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