Complaints Regarding Railways

IRCTC Refund is not done

Posted on by Consumer Court
Name of Complainant Indrajit
Date of ComplaintFebruary 17, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Hi, I have tried to book a train on 15th Feb 2023 from www.irctc.co.in. For the payment, I used the UPI(google pay) method, and the money got deducted from my bank account but the ticket reservation failed on the IRCTC site. I have not received my money back till now. I contacted Google pay but […]

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I ordered Pizza from Dominoz Coimbatore through Irctc site.payment was made and the item was not delivered and no one intimated about any cancellation of order

Posted on by Consumer Court
Name of Complainant Jwala Joy
Date of ComplaintFebruary 17, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I ordered Pizza from Dominoz Coimbatore through Irctc site on 17/02/2023.payment was made and the item was not delivered and no one intimated about any cancellation of order..I have been starving and expected timely delivery of food. I ordered Pizza from Dominoz Coimbatore through Irctc site.payment was made and the item was not delivered and […]

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Food not delivered

Posted on by Consumer Court
Name of Complainant Abhishek Kashyap
Date of ComplaintFebruary 14, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir i ordered food on 10th of February 2023 from IRCTC website and i have made the payment but the food was not delivered and I didn’t get the refund yet. My order number is 460688923. Food not delivered was last modified: February 14th, 2023 by Consumer Court

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Food not delivered. No details on refund.

Posted on by Consumer Court
Name of Complainant Hjn hbk
Date of ComplaintFebruary 12, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I placed at order with IRCTC ECATERING SERVICES but my food wasn’t delivered. However the app shows order delivered. Moreover my refund is also stuck Food not delivered. No details on refund. was last modified: February 12th, 2023 by Consumer Court

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No refund upon my tatkal waiting list ticket.

Posted on by Consumer Court
Name of Complainant Raj Kr Malla
Date of ComplaintFebruary 3, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had booked a Sleeper ticket in tatkal from IRCTC app on 30th Jan, 2023 for Kanchankanya train, which is from sealdah jn to siliguri jn. Due to waiting list I had cancelled the ticket and according to indian railways rule, the refund is suppose to be processed with 3 days but it’s been 5 […]

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No water ,no charging in 1ac train 12181

Posted on by Consumer Court
Name of Complainant Navjeet Thakur
Date of ComplaintJanuary 31, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

There is no water in washroom and no charging point is working in 1AC in the train 12181. We are booking tickets in 1ac just because of services but if these basic services not provided by railways then what is the use of 1ac coach, same condition people faced in general coach, no difference between […]

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Ticket not booked despite deduction and was charged by railways as well

Posted on by Consumer Court
Name of Complainant Pratvi Manish Gour
Date of ComplaintJanuary 30, 2023
Name(s) of companies complained against ,
Category of complaint Railways
Permanent link of complaint Right click to copy link

I had booked a ticket from Airoli to dadar from UTS app. My payment was deducted for it and ticket confirmed was displayed on UTS app. However, during ticket check when I opened the UTS app, my ticket wasn’t booked even though the payment was deducted. So I had to pay the fine of Rs […]

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Regarding TDR filled amount not refunded after 3 months

Posted on by Consumer Court
Name of Complainant SANTOSH SAHU
Date of ComplaintJanuary 24, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Sir, i hav filled my TDR On 8-11-2022 due to route diverted of the train….. i had not travelled in the train….. After 3 month of filling TDR amount not refunded my account… pls refund the amount of my ticket.. Details are given below- PNR- 2611336966 Transaction Id- 100003715924737 Regarding TDR filled amount not refunded […]

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Refund not credit to bank account

Posted on by Consumer Court
Name of Complainant Sangam Srivastava
Date of ComplaintJanuary 20, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have booked a train ticket from amazon on 15 nov 22 but the train was cancelled on the selected date so I filled a TDR to irctc so irctc has refund my amount to amazon pay ( india) private limited bank but amazon has not credit my amount to my account yet Refund not […]

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