Complaints Regarding Railways

TDR Rejected . Prior Information of Cancellation/TDR Rules not Provided & Faulty SMS Communication

Posted on by Consumer Court
Name of Complainant Kumar Saurabh
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR Number 2354209690 Date of Journey – 5: 00 PM 7th March Passengers – 2 Male Adults, 2 Female Adults, 1 Senior Citizen and Three Children (Less than 4 years) Expected Time & Date of Arrival – 7:30 AM 8th March (Holi Festival) Purpose of Travel – Celebrate Holi at Hometown with Family SMS Received […]

Read More...

REFUND OF CANCELLED TICKETS NOT RECEIVED.

Posted on by Consumer Court
Name of Complainant akbar ali
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

PNR: 2838360644 AND 2738361149 (REFUND PENDING. Both above tickets has been cancelled but OTP not received at the customer’s mobile instead of trying a lot of time. Hence refund amount not received for both tickets. Mobile Number of customer is 9810083263 which is a postpaid connection and no DND is there. Customer is demanding money […]

Read More...

Refund for failed counter ticket in railway station

Posted on by Consumer Court
Name of Complainant Karthik M N
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

For Booking a ticket i had payed ₹6340 on Kalaburagi Railway Station ticket counter via paytm but the payment processing was not done by the IRCTC site. The money had been deducted but not received any refund. Payment was done on 12 Feb 2023, and still the refund not received. Ref ID (UPI) : 304306269608 […]

Read More...

I received non veg thali instead of veg thali

Posted on by Consumer Court
Name of Complainant Shonak neema
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I have ordered vegetarian Thali and I got non vegetarian Thali.I have got call from company also.They accepted their mistake that thali was exchange.Our next passengers were sitting they told yes it’s not veg.They tasted d food little bit… Pnr No4658941721 I received non veg thali instead of veg thali was last modified: April 1st, […]

Read More...

Have ordered Domino’s Pizza from irctc and they accepted but didn’t delivered

Posted on by Consumer Court
Name of Complainant Palak Dubey
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Order not received from Domino’s Have ordered Domino’s Pizza from irctc and they accepted but didn’t delivered was last modified: March 23rd, 2023 by Consumer Court

Read More...

About Refund of the IRCTC

Posted on by Consumer Court
Name of Complainant R.VEERAMANI
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I Have booked a train ticket Through IRCTC mobile app Transaction ID : 100004042365805 Tambaram(TBM) – Madurai(MDU) Payment status : Late confirmation received from bank on 20.03.2023 Refund Amount :753.20 About Refund of the IRCTC was last modified: March 21st, 2023 by Consumer Court

Read More...

Lack of Service in 1Ac 12925 Paschim Express

Posted on by Consumer Court
Name of Complainant Sneha
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

We generally travel by 2ac or 3ac and this time we booked 1ac as we were traveling with our pet. The AC vent was not working and in the whole day we informed the TC and other staff members about the same. It was so hot inside the cabin and when we got tired and […]

Read More...

Food not delivered

Posted on by Consumer Court
Name of Complainant Stuti
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I ordered from. Domino’s through IRCTC food and the food was said to be delivered at Haridwar Junction at 8.33 and the train left there at 8.40, my food was still not delivered. I had already made the payment of Rs 365. Food not delivered was last modified: March 21st, 2023 by Consumer Court

Read More...

Refund related

Posted on by Consumer Court
Name of Complainant Riya jishnani
Date of ComplaintMarch 19, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I’ve made a payment for train booking from Nagpur to Pune on 7.2.23 through my credit card of 1494 rs on go ibibo app and still I haven’t got any refund Refund related was last modified: March 19th, 2023 by Consumer Court

Read More...