Complaints Regarding Railways

Train late by more than 5 hours and passenger not travelled – request for refund and compensation

Posted on by Consumer Court
Name of Complainant Aswathy M
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked a ticket for Train no. 12625 Kerala express to board from Thrissur on 11.08.23 and the train was late by more than 5 hours to reach Thrissur. So I couldn’t board the train. Train late by more than 5 hours and passenger not travelled – request for refund and compensation was last modified: […]

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MONEY DEDUCTED FROM PAYTM BUT NOT SHOWING IN UTS R-WALLET

Posted on by Consumer Court
Name of Complainant SUDIPTA CHATTERJEE
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I HAVE SUBMITTED MY MONEY TO THE UTS APP VIA PAYTM TO RECHARGE MY R- WALLET WHICH IS 200/- RUPEES MONEY HAS BEEN DEDUCTED FROM MY UTS APP BUT NO AMOUNT HAS BEEN ADDED TO MY R -WALLET DETAILS ARE ATTACHED IN THE BELOW IMAGE MONEY DEDUCTED FROM PAYTM BUT NOT SHOWING IN UTS R-WALLET […]

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I ordered food through IRCTC by pnr no. And i didn’t received my food

Posted on by Consumer Court
Name of Complainant Bhavin Vala
Date of ComplaintAugust 12, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I ordered food through IRCTC app by pnr no. On surat station during my journey on 12/8/23 from bhilad to vadodara, and i didn’t received my food on the station and as it was a prepaid order, I also suffered loss of my money. I ordered food through IRCTC by pnr no. And i didn’t […]

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UTS-AMOUNT DEBITED BUT RECHARGE NOT DONE

Posted on by Consumer Court
Name of Complainant PROF. (DR.) UDAYAN DAS
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I am a regular user of the UTS app. I also maintain the R Wallet for quick transactions. On 12th April, 2023, I wanted to make a recharge of Rs. 200. I used freecharge for the intermediation. A total amount of Rs. 204.25 was deducted instantly from my Bank A/C. It is unfortunate that till […]

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While making the ticket on counter payment was made through UPI but not received by railway and Amount not refund

Posted on by Consumer Court
Name of Complainant Shivam Tyagi
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

On Dt 13/05/23 I visited Goregaon Mumbai Station Counter to book a ticket . Amount paid through UPI transition . Amount paid but not received by railway . After that I against made payment and ticket was booked. But previous amount paid not refund till date While making the ticket on counter payment was made […]

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Money deducted but didn’t receive the season ticket in UTS app

Posted on by Consumer Court
Name of Complainant Mayuri Balasaheb Kumbhar
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Hi, The amount for the second class season ticket (360 INR) has got deducted from my bank account while making a transaction through the UTS app on 6th May, 2023. Monedy got deducted from my account but didn’t receive the ticket/pass. On reaching the Chennai customer care, they said it will be refunded in another […]

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Order not received but money was cut from my bank

Posted on by Consumer Court
Name of Complainant David Aphia
Date of ComplaintAugust 9, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I’m travelling from kerala to Bangalore. I ordered pizza from Oven story pizza around 8:30pm, it was showing me it will be delivered in Coimbatore by 11:15pm. It was a long wait for us, the app showed the order was picked up and waiting for us at the station. When we reached the station, no […]

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Amount deducted from my Account but pass not issued by UTS

Posted on by Consumer Court
Name of Complainant Mukesh Kumar
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

made a payment through paytm payment bank from paytm to recharge my uts wallet of ₹100 on 8th August 2023. But it doesn’t reflected in My UTS App’s R-Wallet . UPI refrel ID : 322008433667 Contact : 9050881508 Amount deducted from my Account but pass not issued by UTS was last modified: August 8th, 2023 […]

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Unreserved ticket travel issues

Posted on by Consumer Court
Name of Complainant Mani
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Unreserved ticket passenger are traveling 100 people in one compartment . There is no place to sit . Palakkad to Bangalore 8hrs traveling time how to travel in standing position. Unreserved ticket travel issues was last modified: August 7th, 2023 by Consumer Court

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