Complaints Regarding Hotels & Restaurants

Didn’t receive on time delivery coupon

Posted on by Consumer Court
Name of Complainant Ganesh Udar
Date of ComplaintMay 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato promises ‘on time deliver coupon’ if the delivery partner doesn’t reach in 100m radius of customer in estimated time. Thr delivery partner reached in 100m distance within the estimated time and came under my building but he left the society without delivering my order. I asked the customer care why he left without delivering, […]

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Zomato Domino’s pizza order not delivered but showing delivered

Posted on by Consumer Court
Name of Complainant Akash Dave
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 22 April 2023 I have ordered through Zomato 3 pizzas and a choko lava cake at 7:58pm from Domino’s Surathkal branch and it was expected to deliver in 20 minutes but it was not delivered until 2 hrs and after that they showed on Zomato that it is delivered. I have paid via UPI […]

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Zomoto is not following the rules and you are cheating public

Posted on by Consumer Court
Name of Complainant GUDIVADA SRINIVASA RAO
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

If the order delayed you said there will be compensation . We got the order delay but we didn’t get any coupon we had to call to the customer care they said you will receive the coupon in 2 mins but after 1hour also we didn’t get any coupon. You delayed our order and also […]

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wrong item delivered and refunded issue

Posted on by Consumer Court
Name of Complainant Jabin
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir my order id 4847439778 on 30 apr 2023 at 7.55 pm hrs . I ordered 2 chicken biriyani 2×280 560 and chicken handi 1x 320 and butter Naan 2 2×70 140 total bill 1085 pay in online . But the zomato delivery Boy delivered wrong item all item are mismatched I reported Zomato care […]

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Refund Scam

Posted on by Consumer Court
Name of Complainant Nikhil Bose
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Oyo hotel deny my check in which was booked at 700rs.Then i contacted constumer care they said they will give refund but i didnt get refund.No proper response from oyo customer care service Refund Scam was last modified: May 6th, 2023 by Consumer Court

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Refund not processed

Posted on by Consumer Court
Name of Complainant S Muralidhar
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Refund not processed as order was canceled due to late in delivery and there is no response from Dominos customer care even after sending several mails and complaints. Refund not processed was last modified: May 6th, 2023 by Consumer Court

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Taking 10X bills from customers with very low Quality Food

Posted on by Consumer Court
Name of Complainant Varun kumar bahtia
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have forcefully taken to Upperside of hotel by agent which is located in front of New delhi Railway station on side of pahadganj , Then waiter confuse us by saying we only serve roti sabji and rice , if we asked can we get menu from menu card he repeat same sentence again , […]

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Rice is not boiled

Posted on by Consumer Court
Name of Complainant Manisha parekar
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order 4848027338 placed on 1st May from zomato but the food is not boiled I have contacted the customer care through chat and informed then either cancel or replace but the executive said both not possible and ended the chat very rudly I have sent the video of food also. Rice is not boiled […]

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OYO rooms cheating

Posted on by Consumer Court
Name of Complainant ABIN DEV. V. S
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked an oyo room through the oyo app at Rs.580/- in Capital o vazhakkala at ernakulam, Kerala on 24/04/2023. But at the time of check in on 26/04/2023 the receptionist woman told me that i have to pay 1000+taxes extra for room. So i was denied to check in. When i contacted oyo […]

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No benefit received against 50k membership

Posted on by Consumer Court
Name of Complainant Ganpathi Gunti
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

In May 2021 I purchased a membership offered by a company named Karma Hospitality and Resorts later it changed to Valorah. Nearly 50k was debited through my credit card and their toll free number was active for a few months later on I couldn’t contact them. After checking some reviews on the internet I realised […]

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