Complaints Regarding Hotels & Restaurants

About unprofessional behavior of zomata

Posted on by Consumer Court
Name of Complainant Rahul Vajpayee
Date of ComplaintFebruary 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Everything is mentioned on the chat coloum of zomato. I placed the order around at 9pm on Thursday which was not delivered when asked about the reason they just apologized for the same and cancelled the order at 11oclock which was so unprofessional because of which I had to sleep hungry as I did not […]

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Without delivering my food, it just saying that my order is delivered

Posted on by Consumer Court
Name of Complainant Shiva kiran
Date of ComplaintFebruary 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food from zomato on 7 Feb 2019 at 11.50PM after sometime without ordering food it just showing that my food is delivered, when I try to call delivery agent his number is not reachable and messaged zomato customer service but they didn’t respond to me Without delivering my food, it just saying that […]

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Canceling my order where I have paid online

Posted on by Consumer Court
Name of Complainant Roveena Koli
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the case that happened today in d morning, I ordered burger online from Burger King through zomato, Order no: 1000150512 werin I payed my amount online, and ws waiting for my order to come, suddenly a msg comes up saying,dat we could not deliver your order since your number was not reachable, as […]

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Oyo Complaint: Providing room at hotel other than booked

Posted on by Consumer Court
Name of Complainant Jyoti
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I and my husband booked a room via Oyo at hotel havelli inn jodhpur for two days for 5 and 6 feb. We are from Delhi.We arrived at hotel at 12 a. m. The room which we booked as they show at their site was beautiful. But when we reach there they provide ugly room […]

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Food quantity

Posted on by Consumer Court
Name of Complainant Abhishek Laskar
Date of ComplaintFebruary 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today i have ordered full tandoori from RR restaurant through Zomato app.. my order id is 1296306853. so when i received my order i was shocked by seeing it’s quantity.. they have sent me “Quarter” portion of tandoori only…so within 1 mint i hv contacted with the customer service and i have sent the pic […]

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Canceling my order where I have paid online

Posted on by Consumer Court
Name of Complainant Roveena Koli
Date of ComplaintFebruary 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the case that happened today in d morning, I ordered burger online from Burger King through zomato, Order no: 1000150512 werin I payed my amount online, and ws waiting for my order to come, suddenly a msg comes up saying,dat we could not deliver your order since your number was not reachable, as […]

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Canceling my order where I have paid online

Posted on by Consumer Court
Name of Complainant
Date of ComplaintFebruary 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the case that happened today in d morning, I ordered burger online from Burger King through zomato, order no:1000150512 werin I payed my amount online, and ws waiting for my order to come, suddenly a msg comes up saying,dat we could not deliver your order since your number was not reachable, as soon […]

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Zomato Mumbai Complaint

Posted on by Consumer Court
Name of Complainant Alastair Lobo
Date of ComplaintFebruary 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had placed two orders from Zomato for guests who had come from abroad. As there children, we were unable to hear any calls, so Zomato cancelled the order. We informed them that we will collect the order as we were unable to hear the call and confirmed the same from the representative as per […]

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Package missing

Posted on by Consumer Court
Name of Complainant Hanson Mendonsa
Date of ComplaintFebruary 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed 8 quantities (Birayani worth Rs.150 exclusive taxes) from the restaurant Kabab magic where i have made payment for 8 packages through my debit card, when i have received the order only 6 qualities of packages of food have been delivered whereas 2 package of birayani worth Rs.150 each have not been delivered.. […]

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Wrong cancellation charges

Posted on by Consumer Court
Name of Complainant Manali Bhatnagar
Date of ComplaintFebruary 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered poha from poha on wheels in Bangalore on 20th jan 2019 at 9:47 am…. they were showing live tracking on app that food is prepared then d person is about to deliver in 2 min 3 mins  etc…. even after waiting for 1 hour i didn’t received my order when the delivery time […]

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